Q: How will I know the dimensions of my graphic?
A: The dimensions of your graphic will be indicated in the proof provided to you. If you'd like your graphic a specific size, simply reference it on your purchase order.
Q: When and how will I receive the proof of my order?
A: You will receive a digital proof via email within one business day after your order has been processed.
Q: Can you guarantee an exact match for PMS colors?
A: We aim to match PMS colors as closely as possible but can only guarantee a commercially acceptable approximation. For precise color matching, we recommend submitting a printed color sample for our reference. Without specified PMS colors or a physical color sample, we cannot accept returns due to color discrepancies.
Q: Is it possible to get a pre-production sample before the full order is produced?
A: Yes, pre-production samples are available upon request.
