Order Process

We appreciate your interest in doing business with us! 
Please contact us with any questions.

 

Required Documents

Emailed to: orders@visualtextile.com

  • Purchase Order
  • Art file/s
  • State Resale Certificate (first time customers only)

Prepayment

If your distributorship is not on open terms, we will process your order and email an invoice with a secure payment link. Your order will not move onto the proofing process until payment has been received.

 

Proof Process

Production proofs are sent via email the same business day. It is important to review proofs thoroughly. Your approval confirms the layout and text. After approving the proof, no changes can be made to your order.

 

Proof Approval / Final Confirmation

After receiving your approval, we will email a confirmation that includes the ship date. Please pay close attention to the shipping location, method and date. If you need to change the address or ship method, now is the time!

Please note: Ship dates are determined by the date you approve the proof. We do not guarantee shipping dates until the proof is approved.

 

Shipment Tracking & Invoice

Invoices, along with the tracking number/s, are emailed the morning after the order ships. The tracking# on the invoice is a live link to assist in tracking your order.


Visual Textile Resource
18 Market Street
Paterson, NJ 07501

Phone: (800)-773-6580
Email: info@visualtextile.com


Print, Cut & Sewn in Paterson, NJ 
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