Emailed to: orders@visualtextile.com
If your distributorship is not on open terms, we will process your order and email an invoice with a secure payment link. Your order will not move onto the proofing process until payment has been received.
Production proofs are sent via email the same business day. It is important to review proofs thoroughly. Your approval confirms the layout and text. After approving the proof, no changes can be made to your order.
After receiving your approval, we will email a confirmation that includes the ship date. Please pay close attention to the shipping location, method and date. If you need to change the address or ship method, now is the time!
Please note: Ship dates are determined by the date you approve the proof. We do not guarantee shipping dates until the proof is approved.
Invoices, along with the tracking number/s, are emailed the morning after the order ships. The tracking# on the invoice is a live link to assist in tracking your order.
