TERMS AND CONDITIONS

-   All orders are prepaid with a credit card unless terms have been established. 
-   First time orders are prepaid in full, freight included.
-   Formal purchase orders are required
-   Prices and terms are subject to change without notice.
-   Product sizes are for cut fabric, finished items may vary slightly and are commercially acceptable within ½ inch
-   Visual Textile Resource is not responsible for dye lot variations in fabric
-   Visual Textile Resource is not responsible for typographical errors within a graphic. It is the customers’ responsibility to review the electronic proof carefully and provide a new file if there are any errors.
-   Visual Textile Resource is not responsible for late deliveries due to freight carrier.
-   There is a $4 drop ship fee per location when shipping to more than 4 addresses.
-   FOB: Paterson, NJ
-   Changes to the ship method or delivery address must be received at least 1 calendar day before the order is scheduled to ship.
-   All shipments, whether prepaid, collect or TP will include a declared value for insurance purposes.
 
CANCELLATIONS / RETURNS

-   Orders that have received proof approval/s cannot be cancelled.
-   If a proof has been created, but not approved, the order can be cancelled for a $50 cancellation fee.
-   Except for manufacturing defect, no returns are accepted.
-   Any order that remains on hold for a period 60 days due to the customers inability in submitting usable art files or other pertinent information will be cancelled and assessed a $50 cancellation fee.