Terms & Conditions

  • Purchase OrdersA formal purchase order is necessary for all transactions.
  • Payment TermsPayment for all orders must be made via credit card in advance unless credit terms have previously been agreed upon.
  • First OrdersNew customers must prepay their first order in full, including shipping costs.
  • Pricing and TermsPrices and payment terms are subject to adjustment at any time without prior notification.
  • Product SizesListed sizes apply to cut fabric only; finished products may deviate slightly but are considered acceptable if within ½ inch.
  • Typographical ErrorsResponsibility for typographical mistakes in graphics lies with the client, who must examine electronic proofs carefully.
  • Dye Lot VariationsVisual Textile Resource disclaims any responsibility for differences in fabric dye lots.
  • Delivery DelaysVisual Textile Resource is not liable for delays caused by the shipping carrier.
  • Drop Ship Fee: An additional $4 per address fee applies for drop shipments to more than four locations.
  • Shipping ChangesChanges to the shipping method or address must be communicated at least one day before the scheduled shipment date.
  • FOB LocationThe point of shipment is Paterson, NJ.
  • InsuranceAll shipments will be insured for their declared value, regardless of the payment method

 Cancellations & Returns

  • Proof Approval: Orders cannot be cancelled once proof approval has been given.
  • Cancellation Fee: Orders can be cancelled with a $50 fee if a proof has been generated but not yet approved.
  • Returns Policy: Returns are only accepted in the case of manufacturing defects.
  • Orders on Hold: Orders not finalized within 60 days due to the customer's inability to provide necessary information will be cancelled, with a $50 fee applied.

Visual Textile Resource
18 Market Street
Paterson, NJ 07501

Phone: (800)-773-6580
Email: info@visualtextile.com

Print, Cut & Sewn in Paterson, NJ 
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