- All orders are prepaid with a credit card unless terms have been established.
- First time orders are prepaid in full, freight included.
- Formal purchase orders are required
- Prices and terms are subject to change without notice.
- Product sizes are for cut fabric, finished items may vary slightly and are commercially acceptable within ½ inch
- Visual Textile Resource is not responsible for dye lot variations in fabric
- Visual Textile Resource is not responsible for typographical errors within a graphic. It is the customers’ responsibility to review the electronic proof carefully and provide
a new file if there are any errors.
- Visual Textile Resource is not responsible for late deliveries due to freight carrier.
- There is a $4 drop ship fee per location when shipping to more than 4 addresses.
- FOB: Paterson, NJ
- Changes to the ship method or delivery address must be received at least 1 calendar day before the order is scheduled to ship.
- All shipments, whether prepaid, collect or TP will include a declared value for insurance purposes.
CANCELLATIONS / RETURNS
- Orders that have received proof approval/s cannot be cancelled.
- If a proof has been created, but not approved, the order can be cancelled for a $50 cancellation fee.
- Except for manufacturing defect, no returns are accepted.
- Any order that remains on hold for a period 60 days due to the customers inability in submitting usable art files or other pertinent information will be cancelled and
assessed a $50 cancellation fee.